Eagle Storage FAQs
What sizes do you have and what can they hold?
Check out our storage unit size chart here. We would also be happy to help you figure out which size would best suit your needs if you give us a call. Or stop by during business hours and we will give you a tour!
What are your access hours and your office hours?
Each facility has different business hours which can be found here. All facilities offer 24 hour access, 365 days a year!
Can I call Dover to make a reservation in Wakefield and vice-versa?
No, sorry. None of us have access to each other's databases and property information.
What forms of payment do you accept?
We accept Visa, MasterCard, American Express, Discover, checks, cash and money orders. You may mail your payment, drop it off (all properties have drop slots near the front door). We also accept payments online once you are a tenant. We do NOT accept credit card payments over the phone unless you have already submitted a signed authorization form. These forms can be found under the Account Link above. Automatic billing is available with a form on file as well (or you can set it up online for Dover units).
Can I rent a unit over the phone or online?
You may RESERVE a unit over the phone or online, but the only way to complete the rental agreement is in person at one of our facilities.
Is there a minimum stay requirement?
You can stay for one day or one decade (or longer!) but we do CHARGE you a minimum of one month's rent. And from there we bill in one month increments. We do require a 10 day notice to vacate.
Do you offer vehicle storage?
Yes, if your car will fit into our storage units, you may store it with us. Most vehicles require a 10x20 unit, but some very small sports cars can fit into a 10x15. We ask that you take proper precautions to ensure there will be no leakage of fluids onto the cement floor.
Are my belongings insured while being stored at your facility?
Insurance for your property is a requirement of your lease at Eagle Storage. Renting a storage unit is similar to renting an apartment. Your landlord does not insure your personal belongings. If you have homeowner's or renter's insurance, your property may be covered, but you should call your agent to double check. Also keep in mind there may be a high deductible and filing a claim is a hassle and can raise your premiums. We offer an excellent Property Protection program that satisfies the lease requirement, for just $8 per month! Ask your Storage Consultant for details.
